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Omnichannel Commerce futuristic retail store with interactive robot assistant
 

Featured services

Omnichannel commerce Customer loyalty programs

Customer loyalty programs

Customer feedback is not merely a compilation of opinions; it's a valuable source of insights that numerous businesses leverage to refine their offerings and elevate the overall customer experience. Actively tuning into customer perspectives is not just a strategic decision; it's an essential practice. With our knowledge and proficiency, Emixa stands ready to assist in optimizing or implementing customer loyalty programs.
Omnichannel commerce omnichannel technology implementation

Omnichannel technology implementation

We guide businesses in selecting and implementing essential technological solutions, integrating e-commerce platforms, CRM systems, and other tools for a cohesive omnichannel experience. With our support, businesses navigate technological complexities to enhance omnichannel capabilities.
Omnichannel commerce IT architecture design

IT architecture design

At Emixa, we provide expert guidance and extensive knowledge in conducting IT architecture assessments and implementations to future-proof the IT landscape. Our consultants expedite the time-to-market for these innovations, leveraging their profound market insights and the ability to execute plans effectively. This way, we empower our clients with a competitive edge. 

Elevate your industry with Emixa: our unique advantages

Future Proof

We develop feasible and scalable customer journeys that prepare your organisation for future challenges.

Market Knowledge

With our in-depth market understanding, we translate trends and insights into solutions that align with current challenges in the market.

Optimisation

We refine and optimise your processes, often leveraging existing resources and systems.

Future Proof

We develop feasible and scalable customer journeys that prepare your organisation for future challenges.

Market Knowledge

With our in-depth market understanding, we translate trends and insights into solutions that align with current challenges in the market.

Optimisation

We refine and optimise your processes, often leveraging existing resources and systems.

 

Interim Services and Advisory for Omnichannel Retailer

Our Commerce & Logistics team served in key temporary roles for a major omnichannel retailer in The Netherlands. We provided program management, testing coordination, and e-commerce product ownership.

Working closely with the client, we advised on projects to connect their in-store and online operations, including implementing returns processing for online orders, launching a new loyalty program, testing delivery options, and e-commerce improvements.

HP - Omnichannel retailer
 

Featured solutions

Within the commerce & logistics industry, core processes of Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) play a critical role. With the rise of cloud-based systems, standardized implementation becomes essential. This is where Low Code emerges as the ideal solution to ensure seamless integration between PLM and ERP. With a unique combination of Management Consulting, Siemens (PLM), SAP (ERP), Mendix (Low Code), integrations and Data & Analytics technologies, we provide our clients with various complementary functionalities.

Management Consulting

Within the Omnichannel commerce sector, our Management Consulting propels digital transformation and operational excellence, driving innovation and growth in manufacturing.
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PLM

Our PLM practice in the Omnichannel commerce sector leads innovation by integrating design, simulation, manufacturing, and effective project management, optimising processes for heavy equipment solutions.
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ERP

Focused on the Omnichannel Commerce sector, our ERP practice employs SAP solutions to enhance operational efficiency, streamline supply chain functions, and manage resources effectively.
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Applications

Catering to the Omnichannel Commerce sector, our Applications practice, powered by Mendix, tailors solutions to drive innovation and streamline operational effectiveness in manufacturing.

Integrations

Specialising in the Omnichannel Commerce sector, our expertise in Boomi integrations ensures seamless connectivity and data integration, enhancing operational processes for heavy equipment solutions.

Data & Analytics

In the Omnichannel Commerce domain, our Data Analytics specialisation refines processes, augments BI & AI strategies, and provides comprehensive insights for improved analytics and operational performance in manufacturing.
 

Frequently asked questions

What is omnichannel commerce?

Omnichannel commerce is a strategy where retailers offer seamless and consistent shopping experiences across multiple sales channels, both online and offline.

Why is omnichannel commerce important for retailers?

Omnichannel commerce enhances customer satisfaction, fosters brand loyalty, and streamlines the efficiency of retail operations.

What benefits does omnichannel commerce offer for retailers?

Benefits include increased revenue, heightened brand loyalty, more efficient inventory management, and the opportunity to enhance customer relationships.

How can Emixa help me with omnichannel commerce solutions?

Emixa has years of expertise in omnichannel commerce solutions.We can help you choose the right strategy, implement the appropriate technology, and optimise your processes.

Connect now to begin your digital transformation journey!

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