Cases

ONVZ’s Digital Transformation: Modernizing the Customer Journey with Mendix

Written by Roel Kucukbiyik | Oct 3, 2024 7:26:58 AM

ONVZ, a premium health insurer in the Netherlands serving over 420,000 individuals, faced significant challenges competing on customer experience in a market dominated by larger players. Legacy systems and reliance on third-party developers slowed their ability to innovate, putting them at a disadvantage in meeting customer expectations and regulatory requirements.

In 2022, with our strategic guidance, ONVZ began their transformation journey with the Mendix Low-Code platform. This partnership enabled them to modernise systems, significantly reduce time-to-market, and enhance overall customer experience.